While we understand your feeling, unfortunately, what we have written are the facts of the situation right now. As we are using Coinbase as our payment partner, we have to abide by their rules; one of which is that we do not have the private keys for the receiving wallet.

In this situation, we (Hash Rush) can be seen as the same as any user of an exchange where private keys are rarely, if ever, given to the user. Hence the age-old advice to never store your assets in an exchange wallet for the long term.

Ultimately, the fact of the matter is that Binance Peg USD-C is not USD-C, something that Binance makes very clear in their introduction to BSC-USDC articles.

To be more imaginative, the situation is akin to someone asking for fruit, then specifying that they want an Apple, however, they are then given a Pear instead, what's more in this situation, they have no idea what a Pear is. Yes, they recognize that it is a piece of fruit, but no, it's not an Apple, so they put it to the side and have no idea what to do with it.

That said, we are human here, and we do understand the frustration, seriously we're on your side here. So, even now we are still in contact with Coinbase to try and find a solution, however, the solution is entirely out of our hands.